11kfb's Terms and Conditions — Know it, understand it, play safe.

11kfb is one of Bangladesh's most recognized online gaming and betting platforms. These Terms and Conditions ("Terms") apply to the 11kfb website, mobile application, and all related services. Anyone who registers with or uses 11kfb is bound by these Terms.

In these Terms, "we", "us", or "11kfb" refers to the organization operating the platform. "You" or "user" refers to any registered or unregistered visitor.

11kfb is licensed and regulated by an international gaming authority. We are committed to responsible gaming, transparency, and fair play. These Terms and Conditions should always be read alongside 11kfb's Privacy Policy and Responsible Gaming Policy.

To register with 11kfb, you must meet the following requirements:

• You must be 18 years of age or older must be.
• You are not located in a country where online gaming is prohibited by law.
• You are of sound mind and are voluntarily using this service.
• Each individual is only one can open an account.
• All information provided at registration must be accurate, truthful, and up to date.

Account Verification: 11kfb reserves the right to verify your identity at any time. You may be asked to submit a national ID, passport, or other government-issued identification. Withdrawals may be placed on hold until verification is complete.

You are responsible for the security of your account. Never share your password with anyone, and contact 11kfb Support immediately if you suspect unauthorized access to your account.

11kfb regularly offers a variety of bonuses and promotions. The following rules apply to the use of all bonuses:

• Wagering requirement: Each bonus comes with specific wagering requirements. To withdraw bonus funds, you must wager that amount a set number of times.
• One bonus at a time: Multiple bonuses cannot be active at the same time unless the promotion terms explicitly state otherwise.
• Bonus Validity: Each bonus has a specific validity period. Any unused bonus will be automatically cancelled once it expires.
• No-Deposit Bonus: In certain cases, bonuses are offered without a deposit. These typically carry higher wagering requirements.
• Referral Bonus: The referral bonus applies once your referred friend has successfully registered and completed their first deposit.

11kfb reserves the right to modify, suspend, or cancel any bonus offer at any time. 11kfb's decision on all bonus-related matters is final.

11kfb supports deposits via all major mobile banking methods in Bangladesh, including bKash, Nagad, Rocket, and Upay.

• Minimum Deposit: The minimum deposit varies by payment method. The minimum amount generally starts from BDT 200.
• Maximum Deposit: Daily and monthly deposit limits apply and vary depending on your account level.
• Processing Time: Deposits are typically credited to your account within 5–15 minutes.
• Payments in Your Own Name: Only deposit from a payment account registered in your own name. Payments from third parties are not accepted.
• Currency: 11kfb accepts Bangladeshi Taka (BDT).

If you experience any deposit issues, contact our support team with a screenshot of the transaction and the reference number. To learn more about the deposit process, Deposit Page View.

11kfb is committed to paying winners promptly and reliably. The following conditions apply to all withdrawals:

• Identity Verification: KYC verification must be completed before your first withdrawal or any large withdrawal.
• Withdraw via the same method: Withdrawals are generally processed using the same method as your deposit.
• Minimum Withdrawal: Withdrawals start from BDT 500.
• Processing Time: Completed within 1 to 24 hours depending on your VIP level.
• Bonus Balance: Bonus funds cannot be withdrawn directly; they are converted to real balance only after wagering is completed.
• In Cases of Fraud: If an account is suspected of fraud or violating our rules, withdrawals may be temporarily suspended pending review.

11kfb offers slots, Live Casino, crash games, and Sports Betting. While each category has its own specific rules, the following general betting rules apply across all sections:

• All game outcomes are determined by a certified RNG (Random Number Generator) and are completely fair.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, 11kfb may offer a refund or the option to replay.
• In Sports Betting, if an event is cancelled, your bet will be refunded.
• If you are disconnected during a live dealer game, the outcome will be determined according to the table rules in effect.
• Maximum win limits are set individually for each game. Any winnings that exceed the limit will be considered void.

For more information on betting, Bet Page View.

The following activities are strictly prohibited on the 11kfb platform:

• Multiple accounts: Operating multiple accounts under the same identity.
• Bonus Abuse: Strategic betting or bonus hunting for the purpose of meeting wagering requirements.
• Money Laundering: Using the platform for money laundering purposes.
• Match fixing: Attempting to manipulate game outcomes, using unauthorized software, or attempting to hack the platform.
• False Information: Using false or another person's information during registration.
• Third-Party Payments: Depositing or withdrawing using another person's payment account.
• Selling or transferring your account: Sharing or selling your account to another person.

11kfb reserves the right to temporarily or permanently suspend any account in the following circumstances:

• In the event of a breach of any provision of these Terms.
• Failure to verify your identity or submitting fraudulent documents.
• If suspicious fraudulent activity is detected.
• If anti-money laundering (AML) policy violations are suspected.
• By order of a court or regulatory authority.

Users are generally notified by email before an account is closed. However, in cases of serious violations, the account may be closed without prior notice.

You may request to close your account at any time. If any valid balance remains at the time of closure, it will be returned to you once verification is complete.

11kfb believes gaming should be a source of entertainment — not addiction. We encourage all our users to play responsibly.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Session Timer: You can set reminders if you play beyond a certain amount of time.
• Self-Exclusion: You can choose to exclude yourself from the platform for a set period of time.
• Reality Check: You can view regular updates on how much time and money you have spent.

If you feel gaming is becoming a problem, please visit our Responsible Gaming Visit the page, where you will also find information on professional support.

11kfb takes the protection of your personal data seriously. We comply with international data protection standards.

• Your data will never be sold to third parties.
• Your information is not shared with any outside party beyond what is legally required.
• All sensitive data is protected by SSL encryption.
• You can request to view or delete your data at any time.

For more details, visit our Privacy Policy Read.

11kfb operates under an international gaming license. These Terms are governed by international gaming regulations and applicable local laws.

• Dispute Resolution: For any disputes, contact 11kfb support first. Most issues are resolved within 48 hours.
• Appeal process: If you are not satisfied with the support team's decision, you may appeal to the relevant licensing authority.
• Limitation of Liability: 11kfb is not liable for any loss arising from technical errors, internet disruptions, or third-party failures.

11kfb reserves the right to update or modify these Terms and Conditions at any time. When changes are made:

• A notification will be sent to your registered email before any significant changes.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

The date of the latest update will always be shown at the top of this page. Please review it regularly.